Effective Date: 4/12/25

By opting in to receive SMS messages from The Becoming Place, LLC (“Company,” “we,” “us,” “our”), you agree to these Terms and Conditions (Terms).

SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Company for appointment reminders, marketing messages, and general two-way communication about your relationship with Company. Message and Data Rates may apply.

Message Frequency

You will get more than one message from us unless you opt out, and while messaging frequency varies, you will likely receive messages pertaining to your account with us as you request, or up to 4 messages per month. Company reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Company and carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy which you can find on our website.

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/Customer Support

Text the word HELP for support. You may also contact us directly at the number listed on our website for our main office.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

In Case of Emergency

If you are experiencing a mental health emergency, please contact 988 or go to your nearest emergency room. The Becoming Place is not a Crisis Hotline, and texting lines are not continuously staffed. It may take up to two business days to receive a response.

HIPAA

In order to protect your privacy, if you would like to communicate sensitive information connected to your personal health information, you may record a confidential voicemail or send an encrypted email in lieu of texting.